Facebook marketing is a great tool for small business owners to appeal to a larger audience while gaining feedback on goods or services. Because it's easier to respond directly to patrons, a relationship can be easily built. Read the tips in this article so you can use Facebook marketing to the best of your ability. If you don't have time to maintain a Facebook page for your business, you can still use Facebook for marketing. Facebook provides ads on their site which can easily be hyper-targeted towards your exact target demographic, from their sex and age to their likes and dislikes, making your campaign hyper-successful, too.
If you are using Facebook to market your business, make sure that you completely fill in the "about" section. This is a great way to communicate what your business is about. It is also an excellent area to put in contact information, locations, phone numbers and other helpful information about your business. Hold a giveaway promotion to get more followers. Freebies should be given to lose who have either "liked" your business's Facebook page or signed up to your mailing list. You will not be out a lot of money, but you will gain the ability to communicate with more people than ever before.
Make regular posts on your Facebook page. Setting up a page, putting in multiple posts on the first day, and then ignoring the page for the next several months will do nothing to improve your business. Set up a schedule for posting that meets your business's purpose for the Facebook page, and stick to it.
Do not create postings that are far too long. While you may have a ton of information to share, nobody will want to wade through 1,000 words to get to the point. Try to keep all of your postings as short as possible, but make sure they are well-written. You want people to be able to grasp the main idea.
Don't think of your fans as numbers. That's a big no-no in Facebook marketing. You aren't collecting numbers, you are building brand champions. You are creating a community of people who love your company or brand. Treat them with the respect that they are due. These people can make a difference for your company. There are plenty of resources you can use to learn more about Facebook marketing but keep in mind that the methods recommended by Facebook marketing gurus might not be adapted to your target audience. Learn as much as possible about Facebook marketing and choose the methods that seem to be adapted to your audience.
Always allow comments on your Facebook page. Sure, you may get some inappropriate content, but if you don't allow it, your fans will think you don't care. Organize a contest on Facebook. You should encourage your subscribers to tag you in one of their updates, for instance to share a picture of the product they bought or a review of a product. Give a free product to the entry that receives the most votes so contestants encourage their friends to vote on their entry.
When using Facebook for marketing purposes, always maintain a high degree of professionalism. No matter how much you'd like to respond with an emotional viewpoint to customers, it's always best to keep your personal opinion out of it. Act the same way you would if the customer were right there in your office. Encourage two-way communication with your customers. If a customer posts a great photo of your product or service, share it with everyone. Also take advantage of the Reply feature getting rolled out to respond directly to particular comments on an individual basis. Facebook allows for both group and individual communication simultaneously.
Make your Facebook page consistent with your other media. As with any kind of marketing, individual efforts rarely pay off. Try to integrate your marketing as much as you can. Try to make the look and feel, messaging, etc. consistent across all platforms that you use. For instance, your email newsletters, Twitter feed, website, and Facebook page should all be similar to each other. This can boost the success of your campaign. Just because you have lots of subscribers, doesn't mean you are successful. You should focus on targeting Facebook users who are likely to purchase your products or share your content with their friends. The key barometer of your campaign's success is that all-important conversion rate.
Tone is much more difficult to discern in a Facebook post than in verbal conversation. Keep this in mind when you write posts. Post quality information that your followers will want to read; otherwise, they may lose interest in your page. Avoid using images on your Facebook page that are generic. Many brands post stock photos and pictures of the business logo. While having one or two pictures like this is acceptable, people want to see real photos. You should also encourage users to post their relevant photos on your page.
Facebook contests should not be thought of as a method of attracting more customers. Instead, you should consider them as a way of engaging current ones. The new traffic drawn by a contest is probably not going to stick around. They only signed up to win something. Develop a campaign that rewards your customers for their loyalty. You want to show people that you are a real person, so make sure that you link your Facebook business page to your profile. In the section where you are allowed to add administrator's information, place a link to your personal page. You don't have to accept anyone you don't feel comfortable adding, but it will let people know you are real.
Because of the ability to use mixed-media posts, "share" and comment on pages, and create a dialogue between the patrons and the business, Facebook marketing is a powerful tool. Tapping into the power of Facebook can make it easier to appeal to a wider, more varied audience. Remember these tips for your benefit!
Post a Comment